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About Us

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The mission, vision and values are the key drivers of Baltic Chandlers. Together with our long history and experience in the business sector we have become a company of reference in ship supply.

Baltic CHANDLERS

Who We Are

Baltic Chandlers is an experienced global maritime services company and is the best partner to assist in the success of your Maritime Business. With the head office located in Estonia, Baltic Chandlers provides exceptional customer service by providing best-in-class products and services to the shipping and offshore industry: Merchant and Navy Vessels, Cruises, Offshore Platforms, Oneshore Camps, Yacht, Fishing Boats and New Building & Dry Docks.

BALTIC CHANDLERS

Our Mission

Provide exceptional ship supply services. We aim to deliver reliable services, high-quality products, competitive pricing while prioritizing customer satisfaction, safety, and environmental responsibility. We strive to build long-term relationships with our clients by understanding their unique needs and consistently exceeding their expectations.

BALTIC CHANDLERS

Our Vision

Be the preferred partner for the maritime business. Be known for our excellence, reliability, innovation, comprehensive and tailored solutions and for partnerships based on trust, integrity, and mutual growth. We strive to be a company that attracts and retains top talent, fosters a culture of collaboration and continuous learning, and consistently delivers exceptional value to our clients.

Our Corporate Values

Customer Focus

The ultimate goal is to ensure customer satisfaction. We put your customers first by understanding their needs, by finding tailored solutions that meet their unique requirements, by promoting and open communication process and by dedicating our energy to provide exceptional services and strengthen customer relationships. By embracing customer focus as a core value, Baltic Chadlers believe it can enhance its competitiveness, build strong and long-term relationships and drive sustainable growth in the maritime business.

Commitment

Commitment is a core value that plays a crucial role in the success of Baltic Chandlers. It involves a steadfast dedication to fulfilling promises, delivering high-quality services, ensure that expected outcomes are delivered and maintaining a consistent level of quality and service excellence. It means adhering to high standards and continuously striving for improvement in all aspects of the company's operations.

Transparency

Transparency is a crucial value for Baltic Chandlers. It involves openness, honesty, integrity, accountability and clear communication with customers, suppliers, employees and other stakeholders. Ensure fair and ethical business practices, provide comprehensive information to empower customers to make informed decisions. We believe that transparency helps build stronger relationships with our customers and our employees, but also promotes ethical business practices and a positive reputation.

Countinuous Improvement

It is part of our culture, being continuously improving our services or processes through incremental and breakthrough improvements. We promote an open comunication and we strongly encourages all stakeholders to give feedback and to look for ways to enhance our business relationships. This is for us an essential factor for both the results and maintaining Customers and Employee engagement.

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Brian Woods

Business Coach

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Natalie Jones

Sales Manager

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Andrew Morris

PR Manager